omies
alike have been experiencing problems arising from non-fulfillment of
the basic needs of the people; these are issues that are not being
effectively dealt with by market mechanisms. It is not just about
poverty and environment related problems; it is about economies breaking
down around rising unemployment, runaway inflation, inequitable growth
and poor access to basic services. These have become systemic problems
that governments and society are unable to solve even though financial
resources appear to be allocated for this purpose. Social enterprises
aspire to explore and develop sustainable solutions for some of the
sorely underserved needs.
The market development strategy
currently deployed by social enterprises targets non-buying customers in
currently targeted segments. It also targets new customers in new
segments: new geographic segments, new demographic segments and new
institutional segments. A recent study on social enterprises by the
Centre for Social Innovation and Entrepreneurship at Indian Institute of
Technology, Madras highlights the broad
spectrum of initiatives that have been developed to provide sustainable
solutions. The significant categories and SE
s
that are leading the charge in market development include:
- Technology Solutions and
Supply Chains in Agriculture (eFarm, Zameen); Dairy
(Akash Ganga) and Green Building Materials (TARA Machines);
- Delivery of Affordable
Services for Healthcare (LifeSpring, EyeQ); Water and Sanitation
(SarvaJal, TARAlife); Education (GyanShala, Indus Academy) and Energy
(Servals, Selco);
- Support Services to the
Ecosystem of Social Enterprises in Training, Research and Advisory
There is recent evidence of
innovative market approaches that directly address the needs of the
poor. ‘Making Markets Work for the Poor’ is an approach for engaging
private sector to create wealth for the poor, strongly advocated by Urs
Heierli, economist and development practitioner. Other researchers refer
to this as an emerging market model of "Doing good by doing good
business". The hypothesis gaining momentum is that if fashion designers,
retailers and clients know who has produced their cotton, cloth, fruits
or spices, this would provide an additional value to the finished
products and overcome the common trap where raw material growers and
processors are exploited. The dominant market successes observed are in
the area of:
- Transforming traditional
sectors of carpet weaving (Jaipur Rugs), natural fiber based crafts (Industree)
and marginal farmers (IDEI), and
- Managing value chains for
organic cotton (Helvetas) and organic spices (Peermade Development
Society)
Going forward, the social
enterprise approach to market development does present a ‘scaling up’
opportunity and some hope for the poor in the globalising economy.
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